Nurses at SAHZU devote themselves to exploring new ideas and to conducting management methods sicentificly by employing quality standards such as CQI and QCC and by setting up information management network. We have specialized nursing teams including diabetes team, IV team, wound /stoma group, APS management and respiratory therapy team.
Five specialist nurse teams
Since we cultivated the first diabetes specialist nurse in 2000, five specialist nurse teams have been set up at SAHZU including diabetes, IV, pressure wound/stoma/ incontinence, acute pain management and respiratory therapy. As of now, there are in total 13 specialist nurses at SAHZU, including 2 diabetes nurses who are in charge of patient education about diabetes, 4 IV nurses who will help handle all complicated PICC and IV cases in the inpatient wards, 4 wound/stoma/ incontinence nurses who are responsible of stoma site marking, health education for patients with fresh stoma, management of stoma complications, dressing for complicated wound, evaluation and management of complicated pressure ulcer, etc., 2 pain management specialist nurses and 1 respiratory therapy nurse. All the specialist nurses also serve at clinics as well as train other nurses, educate patients, control and improve nursing quality, and conduct nursing researches.
We open outpatient clinics for diabetes health education, PICC and stoma care which serve more than 10,000 patients in clinics and more than 6,000 patients for consultation and we visit 10,000 patients. Each specialty takes advantage of knowledge and skills to provide quality care for patients.
Specialty training center
Our hospital were granted as specialized nurses training center for Emergency, Adult ICU, Oncology, Diabetes, Rehabilitation Nursing, Stoma Nursing, Operation Room, Intravenous Infusion, Psychiatry and Psychology, Endoscopy, ERAS(Enhanced Recovery after surgery), become one of the hospitals which owns the most centers in Zhejiang Province. We already trained 1099 specialized nurses until September of 2019.
Follow up after discharge
The Department set up the “Follow-up Center” and “Follow-up Network”, and made a policy inside the department about follow-up by phone with patients. All patients after they are discharged will be given discharge evaluation and a follow-up plan that is based on patient’s condition and diagnosis. According to the policy, charge nurse should complete the follow up within one week after the patient’s discharged. The Follow-up Center will track the follow-ups. The Follow-up rate now is around 99%.
Constant follow up for patients with chronic diseases
Follow-up for patients with peritoneal dialysis, diabetes, stoma or IBD, etc., are carried out in the forms of home visiting, group activity, group and individual education, phone calling, clinic visiting, chatting on wechat or QQ, etc. Nurses work closely with physicians, patient and patient family to set up long term follow up system for chronic disease, to improve patient’s life quality and satisfaction. The satisfaction rate of peritonitis reached 100% with such efforts.